FAQs

OUR MEALS

What is a Frozen Free flow Disc? Each disc is a 250 gram frozen meal. They look like a hockey puck. Free flow means they are ‘snap frozen’ separately, so they don't stick together in the bag, making them easy to serve. The veg and fruit varieties are 150 grams discs.

What is the process of preparing The Butcher's Dog®? Our butchers prepare the meat, removing excess fat and bone. They place all the ingredients onto a big mixing machine which produces a chunky blend. Because we have nothing to hide and we like you to see the quality of the ingredients we use, we don't mince the mixture into a fine mush. This chunky mixture is frozen and hand cut into portions, we call discs, because they’re round.

Our varieties are made in small batches, in a HACCP approved human food production facility.

Why does The Butchers Dog® snap freeze their meals? It’s much more work to produce the food in frozen discs, but we believe the benefits to the customer are worth it. It keeps the meals in manageable individual portions, without the need to wrap each one. And it takes the guesswork out of how you are feeding.

What are the nutritional benefits? Because our food is frozen, we don't need to use chemical or non thermal pasteurisation processes to preserve it. We don't use HPP or High Pressure Processing which uses extremely high pressure to lengthen the shelf life of food, but in the process denatures the proteins. The raw unfrozen pet foods you see at the supermarket with quite a long shelf life, usually undergo this process.

What are the convenience benefits? The convenience of having the proteins in 250 gram discs is one of the things our customers say they love. Because they don't need to thaw out a large amount of food at a time, there is no wastage. We’re mindful of using as little packaging as possible, so we don't individually wrap each portion. The bags are resealable so just remove what you need and return the bag to the freezer.

ORDERING & DELIVERY

Where do you deliver? We have our own temperature-controlled vans to ensure our food gets to your house fast and in perfect condition to the Sydney Metro area. We have partnered with a chilled courier company to deliver to Greater Sydney and as far as Canberra. Enter your postcode to see if we deliver to your door or find the closest stockist.

If you are a client of Doggy Daycare Farm Trips, you can pick up your order on the morning you drop your Pup at the Drop off point.

Do I need to be home for the delivery? No. The Butcher's Dog® food is frozen and our packaging is designed so that it will remain solid for about 6 – 8 hours. If you are not going to be at home, simply nominate a cool/shady place where we can leave your delivery out of the sun and away from your dog.

How long does it take from order to delivery? We will deliver your order within 72 hours of order confirmation, although in some instances we will deliver the following day from your confirmed order. You will be notified in advance.

What does delivery cost? Prices range from $11 Sydney Metro, $15 for Greater Sydney and $25 beyond Sydney (up to 30kg). If you order the starter pack or spend over $99, you'll automatically get free delivery in Sydney metro. Our delivery prices correspond to your postcode and will be updated at checkout.

SWITCHING TO RAW FOOD

How does it work? It's simple. Choose from The Butcher's Dog® range. By feeding a variety of meats and the vegetable and fruit supplement together, your dog will have the nutritional balance it needs.

How does it work? We suggest you start by mixing your existing food with a portion of The Butcher's Dog® food. Gradually over a period of 5 – 7 days decrease the kibble and increase the portion of The Butcher's Dog® meat. Most dogs make the switch easily; some may get an upset tummy for a day or two.

Kibble fed dogs tend to have larger smelly pale poop. You will notice the poop of a raw fed dog has little smell. It is much smaller and darker, as the food doesn’t contain bulky fillers and starches. When they are transitioning from one to the other their bowels can get a bit loose while their gut adjusts. Take as long as you like to transition. Many dogs are very happy to have a blend of raw and dry food.

If continuing with a mix we recommend Ziwi Peak as the best air-dried dog food on the market. It is 98% fresh meat, organs bones and fish. Ziwi Peak is available in our treats section and can be added to your order for mixed feeding.

How much should I feed my dog? For an adult dog calculate 2.5% of your dog's body weight. Feed this amount daily – you may want to split this over two meals e.g. for a 10 KG dog feed 250 grams (or one Disc) daily.

There are other factors to be considered. Your dog’s current weight, age and activity levels will all have a part to play in how much they should be consuming. Is your dog overweight or in good condition? You are the best judge of your dog’s health and vitality. A bit too lean – feed a little more. A bit on the chunky side, cut down the portions a little and feed more of the fruit and vegetable supplement which has less calorific value than the meat discs.

Should I feed my dog Fruit & Vegetables? Yes. Our Vegetable and Fruit Supplement provides the important balance of vitamins, minerals and nutrients in your dog's diet. It adds essential fibre, vitamins, minerals, photoneutrients, omegas 3 and 6 and active enzymes for good gut health.

Is it important to mix it up? You should feed as many different proteins as possible. Like a good marriage, variety is the spice of life and will help your dog achieve a balanced diet over time. And they’ll love you for it. As with humans each and every meal does not need to be completely balanced. However feeding a variety of protein sources is a key factor in feeding a raw food diet. Some pets are limited through allergies but good nutrition can be obtained by feeding one or two meats varieties and the fruit and vegetable supplement. Kangaroo is a great choice for dogs with allergies.

Is it important to feed bones? If you don’t feed raw meaty bones, your dog is missing out on some of the benefits of raw feeding – clean teeth, fresher breath and a great source of entertainment. Remember this is what dogs were designed to do.

Calcium is an essential part of their diet. If your dog loves chicken necks or wings, these are a great source of calcium. There is also ground bone and eggshell in our vegetable and fruit supplement providing calcium. Eggshell has the perfect ratio of phosphorous calcium. So, if you feed additional raw egg, you can add extra calcium by crushing the eggshell into their food. Do not feed large weight bearing bones as these can result in damaged teeth if your dog is a vigorous determined chewer. Bones that have been cut vertically can splinter and should not be fed.

Can I feed cooked bones? No never. Cooked bones are brittle and may splinter and cause a choking hazard.

My Vet advised me to not feed raw food Vets get limited nutritional training whilst studying. Once qualified and working in a vet practice, pet food manufacturers who want vets to resell their pet food in their waiting rooms provide the main source of training. There are many myths and misconceptions about feeding dogs a raw diet.

Is raw food safe? Raw meat is a species appropriate diet for dogs, just like gum leaves are for Koalas and dirt is for worms. These species can’t survive being fed a diet they haven’t evolved to eat. Dogs are designed to eat meat and while they are very adaptive and can eat other foods, they don't thrive and stay healthy long term.

The stomach acid has a PH of 1-2, very acidic, killing any bacteria present. Their digestion of meat is very quick, so any bacteria will not get a chance to take hold. Handle your dogs meat meals just as you would your own meat. Keep it frozen and thaw in the refrigerator. Maintain healthy food handling practices, wash their bowls and dishes after feeding. Wash your hands before and after handling meat. It really is just common sense.

Do dogs need as much water on a raw diet? Meat by nature is about 60% moisture so it is natural your dog will not be desperately trying to quench their thirst as it would after eating a bowl of dry kibble. This also means the chance of kidney and bladder problems will be reduced, as your pet will be flushing out their systems with the water that is naturally in their food. Kibble fed dogs need to drink a lot more water just to process their food.

OUR STOCKISTS

The Butchers Dog® range is also available from a growing number of local butchers and independent pet stores in Sydney. See our current Stockists or Contact us to become a Stockist.

The Butcher's Dog
Login Register

The Butcher's Dog Food Calculator

My
is
and weighs

WE RECOMMEND

disc per day

PLEASE NOTE:
These amounts are a guide only. You will need to increase/decrease your dog’s intake depending on their body condition. All dog breeds have different metabolisms and activity levels. Feed pregnant and lactating mothers up to twice the normal daily amount.

Get in touch