Frequently Asked Questions - The Butcher's Dog
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FREQUENTLY ASKED QUESTIONS

Ordering and delivery

Where do you deliver?

We deliver to selected Sydney Eastern Suburbs, Inner West and Lower North Shore. If you are unsure if we cover your area please get in touch with us on our contact page.

Delivery Post Codes

Sydney City post code range: 2000 – 2001
Eastern Suburbs post code range: 2010 – 2034
Inner West post code range: 2006 – 2009, 2037 – 2044
Lower North Shore post code range: 2062 – 2064, 2065, 2088

See specific postcodes below:

2000, 2001, 2006, 2007, 2008, 2009, 2010, 2011, 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022, 2023, 2024, 2025, 2026, 2027, 2028, 2029, 2030, 2031, 2032, 2033, 2034, 2037, 2038, 2039, 2040, 2041, 2042, 2043, 2044, 2062, 2063, 2064, 2065, 2088

Do I have to be at home for delivery?

The short answer is No.

The Butchers Dog™ food is frozen and our packaging is designed so that it will remain solid for about 6 – 8 hours. If you are not going to be at home we suggest you nominate a cool/shady place where we can leave your delivery out of the sun and of course away from your dog.

How long will it take to get my order?

We will deliver your order within 72 hours of order confirmation. In some instances we will deliver the following day from your confirmed order.

How much does delivery cost?

Delivery is $11 for orders up to $79. Orders over $80 are free.
Recurring / Subscription orders are free delivery.
If you order the starter pack you’ll automatically get free delivery.

Raw Feeding

Switching to a Raw Diet

How does it work?

Its simple. Choose from The Butcher’s Dog™ range of 8 chunky meats or meat and organ combo’s. Add in a portion of our raw vegetable and fruit supplement. By feeding a variety of meats and the vegetable and fruit supplement together, your dog will be have the nutritional balance it needs.

How do I transition from kibble to raw food?

We suggest you start by mixing your existing food with a portion of The Butchers Dog™ food.

Gradually over a period of 5 – 7 days decrease the kibble and increase the portion of The Butcher’s Dog™ meat. Most dogs make the switch easily; some may get an upset tummy for a day or two.

Kibble fed dogs tend to have larger smelly pale poop. You will notice the poop of a raw fed dog has little smell.  It is much smaller and darker, as the food doesn’t contain bulky fillers and starches. When they are transitioning from one to the other their bowels can get a bit loose while their gut adjusts. Take as long as you like to transition. Many dogs are very happy to have a blend of raw and dry food.

If continuing with a mix we recommend Ziwi Peak as the best air-dried dog food on the market. It is 98% fresh meat, organs bones and fish. Ziwi Peak is available in our treats section and can be added to your order for mixed feeding.

How much do I feed my dog?

For an adult dog calculate 2.5% of your dogs body weight.  Feed this amount daily –  you may want to split this over two meals  e.g. for a 10 KG dog feed 250 gms (or one Disc) daily.  

There are other factors to be considered. Your dog’s current weight, age and activity levels will all have a part to play in how much they should be consuming. Is your dog over weight or in good condition?  You are the best judge of your dog’s health and vitality. A bit too lean – feed a little more. A bit on the chunky side, cut down the portions a little and feed more of the fruit and vegetable supplement which has less calorific value than the meat discs.

I heard a lot of people feed fruit and vegetables. Is this necessary?

Yes. Our fruit and vegetable supplement helps to provide the important balance of vitamins, minerals and nutrients in your dogs diet.  It adds essential fibre, vitamins, minerals, photoneutrients, omegas 3 and 6 and active enzymes for good gut health.

How many different meats should I feed?

You should feed as many as possible. Like a good marriage, variety is the spice of life and will help your dog achieve a balanced diet over time. And they’ll love you for it. As with humans each and every meal does not need to be completely balanced. However feeding a variety of protein sources is a key factor in feeding a raw food diet. Some pets are limited through allergies but good nutrition can be obtained by feeding one or two meats varieties and the fruit and vegetable supplement. Kangaroo is a great choice for dogs with allergies.

I’m scared of feeding bones – do I have to?

Yes and No. Unfortunately if you don’t feed raw meaty bones, your dog is missing out on some of the benefits of raw feeding – clean teeth, fresher breath and a great source of entertainment. Remember this is what dogs were designed to do.

Calcium is an essential part of their diet. If your dog loves chicken necks or wings, these are a great source of calcium. There is also ground bone and eggshell in our vegetable and fruit supplement providing calcium.  Eggshell has the perfect ratio of phosphorous calcium. So, if you feed additional raw egg, you can add extra calcium by crushing the eggshell into their food.

Do not feed large weight bearing bones as these can result in damaged teeth if your dog is a vigorous determined chewer. Bones that have been cut vertically can splinter and should not be fed.

Can I feed cooked bones?

No never. Cooked bones are brittle and may splinter and cause a choking hazard.

My vet advised me not to feed a raw diet, why would they say that?

Vets get limited nutritional training whilst studying. Once qualified and working in a vet practice, pet food manufacturers who want vets to resell their pet food in their waiting rooms provide the main source of training. There are many myths and misconceptions about feeding dogs a raw diet.  

How is raw feeding safe, will my dog get ill?

Raw meat is a species appropriate diet for dogs. What does species appropriate mean I hear you say? Species appropriate for Koalas is gum leaves. Species appropriate for worms is dirt. These species can’t survive being fed a diet they haven’t evolved to eat. Dogs are designed to eat meat and while they are very adaptive and can eat other foods, they do no thrive and stay healthy long term.

The stomach acid has a PH of 1-2, very acidic, killing any bacteria present. Their digestion of meat is very quick, so any bacteria will not get a chance to take hold. Handle your dogs meat meals just as you would your own meat.  Keep it frozen and thaw in the refrigerator. Maintain healthy food handling practices, wash their bowls and dishes after feeding. Wash your hands before and after handling meat. It really is just common sense.

My dog doesn't drink as much water since starting on a raw diet – Is this normal?

Meat by nature is about 60% moisture so it is natural your dog will not be desperately trying to quench their thirst as it would after eating a bowl of dry kibble. This also means the chance of kidney and bladder problems will be reduced, as your pet will be flushing out their systems with the water that is naturally in their food. Kibble fed dogs need to drink a lot more water just to process their food.

Vegetable and Fruit supplement

Ingredients and how they relate to nutrition

Spinach

Spinach has double the amount of iron compared to most other green vegetables. It is a great source of antioxidants and beta-carotene. Spinach contains fibre, calcium, potassium, and vitamins A, B6 and K.

Kale

Kale is a rich source of fibre and minerals like copper, calcium, sodium, potassium, iron, manganese and phosphorous.  It contains the phyto-nutrients and anti oxidants, folate and vitamins A, C, and K.

Carrots

Carrots are really good for eyesight because they contain beta-carotene, a substance that converts to vitamin A – an important nutrient for dogs eye health. They are also an excellent source of antioxidants and contain Vitamin A, C, K, & B8, pantothenic acid, folate, potassium, iron, copper and manganese.

Broccoli

Broccoli is high in vitamin C, beta-carotene, folic acid, calcium, and chromium. Broccoli has been reported to have significant cancer fighting properties.

Kelp

Kelp is an incredibly nutritious marine vegetable; it is a rich source of minerals, trace elements and essential nutrients; including iodine, calcium, B-12 and magnesium.

Apples

Can an apple a day keep the vet away? Well, apples contain abundant amounts of beta-carotene, vitamin C and several B complex vitamins such as B6, folic acid and lots of potassium. So the answer could be yes.

Blueberries

The photoneutrients and antioxidants in Blueberries support heart health and are known to be anti- inflammatory.

Bananas

A good source of fibre, Potassium and Manganese, vitamin C and B-6.

Fish Oil

This is a great source of Omega-3 Fatty Acids and high in B Vitamins.

Coconut oil

Coconut oil contains Lauric Acid which is a great immune builder having antibacterial, anti viral and anti fungal properties. It improves your dog’s skin and coat and improves digestion.

Ground Linseed / Flaxseed

A good source of Omega-6 fatty acids play a role in supporting healthy skin and promoting a shiny coat. It boosts the immune system and can help with joint pain.

Whole raw egg

Eggs are one of the most complete and nutritious foods providing amino acids, the building blocks of protein. They are a great source of Vitamin A, Riboflavin, Folate, Vitamin B12, Iron, Selenium an fatty acids. The shell has the perfect ratio of calcium: phosphorous and great for dogs that have difficulty eating bones.

Parsley and mint

Promotes fresh breath.