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DELIVERY & SHIPPING - The Butcher's Dog

Delivery & Shipping

Our delivery costs vary depending on your order value, the product types you choose and your delivery location.

LAST UPDATED: APRIL 2022

Delivery service areas, days and costs

Use our postcode checker to see if we deliver our raw dog food to your area.

Sydney Metro

We have our own temperature-controlled vans to ensure our food gets to your house fast and in perfect condition to the Sydney Metro area.

  • Monday to Friday
  • $15: When Food or Treats value is under $99
  • Free Delivery: When Food or Treats value is over $99

Please note: Apothecary items cannot be purchased to take an order value over $99

*Some Sydney Metro areas are charged at Regional area rates depending on location.

Regional NSW

We have partnered with a chilled courier company to deliver to Greater Sydney and as far as Canberra.

Melbourne Metro

On a weekly basis we use a temperature controlled courier service to deliver a bulk order to our fulfillment center in Melbourne. Order deadline is 5:00pm Friday for a door to door delivery the following Thursday.

We currently service the Greater Melbourne, Geelong and the Mornington Peninsula areas. Please check our Postcode Checker before making an order.

  • Orders must be in by 5:00pm Friday for delivery the following Thursday
  • $24.95: When Food or Treats value is under $135
  • $12.50: When Food or Treats value is over $135

Please note: Apothecary items cannot be purchased to take an order value over $135

Treat and Apothecary shipping costs when ordered without food

Treats and Apothecary items shipped Australia wide.

Treats Only Shipping

  • Australia Wide
  • $15: When ordered without food
  • Free Delivery: When Treat value is over $99

Apothecary Shipping

  • Australia Wide
  • $15: When ordered without food
  • Free Delivery: When Food or Treat value is over $99

Frequently asked questions

No. The Butcher's Dog® food is frozen and our packaging is designed so that it will remain solid for about 4 hours. If you are not going to be at home, simply nominate a cool/shady place where we can leave your delivery out of the sun and away from your dog.

Sydney Metro: We will deliver your order within 3 business days of order confirmation, although in some instances we maybe able to deliver the following day. You will be notified in advance.

Regional NSW: Please review our Delivery Service Area chart to see our delivery days

Melbourne Metro: On a weekly basis we use a temperature controlled courier service to deliver a bulk order to our fulfillment center in Melbourne. Order deadline is 5:00pm Friday for a door to door delivery the following Thursday

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