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Delivery & Shipping

Our delivery costs vary depending on your order value, the product types you choose and your delivery location.

LAST UPDATED: SEPTEMBER 2022

Delivery service areas, days and costs

Use our postcode checker to see if we deliver our raw dog food to your area. Should you have any queries on our delivery service areas please email us on support@thebutcherdog.com.au.

Sydney Metro

Orders delivered in our temperature-controlled vans to ensure our food gets to your house fast and in perfect condition to the Sydney Metro area.

  • Monday to Friday
  • Shipping fee of $15: When Food or Treats value is under $99
  • Shipping fee of $9.50: when food or treats value is between $100 and $149
  • Free Delivery: When Food or Treats value is over $150

Please note: Apothecary items cannot be purchased to take an order value over $150

*Some Sydney Metro areas are charged at Regional area rates depending on location.

Regional NSW

We have partnered with a chilled courier company to deliver to Greater Sydney and as far as Canberra and the Central Coast.

Please note: We are continuously looking to expand our delivery service areas but also limited to where our courier partners are delivering to. If you are unsure if we will deliver to your town/city please send an email to support@thebutcherdog.com.au and we will advise accordingly.

Treat and Apothecary shipping costs when ordered without food

Treats and Apothecary items shipped Australia wide.

Treats Only Shipping

  • Australia Wide
  • $15: When ordered without food
  • Free Delivery: When Treat value is over $150

Apothecary Shipping

  • Australia Wide
  • $15: When ordered without food
  • Free Delivery: When Food or Treat value is over $150

Frequently asked questions

No. The Butcher's Dog® food is frozen and our packaging is designed so that it will remain solid for about 4 hours. If you are not going to be at home, simply nominate a cool/shady place where we can leave your delivery out of the sun and away from your dog.

Sydney Metro: We will deliver your order within 3 business days of order confirmation, although in some instances we maybe able to deliver the following day. You will be notified in advance.

Regional NSW: Please review our Delivery Service Area chart to see our delivery days

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